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Product FAQs


I need help ordering colour samples

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The best way to get colour samples as quickly as possible is to order them through the online shop. If they are out of stock, we can arrange for one of our staff members to contact you ASAP to either send you a sample product or advise you of a lead time for new samples to arrive.


If I order colour samples today, when will they arrive?

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Generally, allow up to 2 business days from the day you place an order online. Orders are sent by overnight express, and we require a business day to process them.


Can I redeem the cost of samples on my next order?

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If you purchase a curated sample pack or three or five individual ABI samples, you can redeem the cost of your sample purchase on your next order. T&Cs apply.


What is the cost of shipping for samples?

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Enjoy free standard shipping on all samples and sample packs. Standard shipping rates apply when samples are purchased alongside a product.


Customer Reviews

Average

review star icon3.7(3 Reviews)
F.G

5.0Review

18/04/2026

Your samples are the best presented out of all of the tile companies.

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Fiona G., Verified Buyer

F.G

5.0Review

18/04/2026

Your samples are the best presented out of all of the tile companies.

Fiona G., Verified Buyer

C.A

1.0Review

28/03/2025

The items came way too long after I asked for them. In fact my tiles and bathroom quote has been accepted and due to commence 1April. 😩😩

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Christine A., Verified Buyer

C.A

1.0Review

28/03/2025

The items came way too long after I asked for them. In fact my tiles and bathroom quote has been accepted and due to commence 1April. 😩😩

Christine A., Verified Buyer

E.M

5.0Review

10/12/2025

Love the sample pack. Gives me some ideas and inspiration for the colour palette I’m looking for

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Emily M., Verified Buyer

E.M

5.0Review

10/12/2025

Love the sample pack. Gives me some ideas and inspiration for the colour palette I’m looking for

Emily M., Verified Buyer

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